Hi everyone
My workplace's IT department has been seeing a critical problem with the way our Power BI On-Premises Gateway connects to our Oracle database.
The problem is that it uses many connections, which it doesn't let go of - meaning that the number of active connections keep rising until the database can't handle anymore.
From the database we have been seeing the following:
OSUSER ACTIVE_CONN_COUNT
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PBIEgwService 1948
I.e. the Power BI gateway service has been using 1948 connections, which is many times higher what our other business critical database connections use.
We have been using Power BI and the On-Premises Gateway since August 2016, and this is the first time we have been seeing this problem. We have approximately 10 reports which refresh their data once per day and we have about 5 DirectQuery reports with 2 users having the reports open all day and 3-6 users regularly checking them during a work day. Could this scenario really be generating 1948 active connections?
Or could the problem be that the Power BI On-Premises Gateway does not close the database connections it uses?
Many thanks beforehand!
