Hi,
I have been asked to advise if the following requirements are achievable. I will research this myself but as the understanding is required asap I will reach out to you guys and gals.
I am looking to create a Power BI report/dashboard to:
1) Connect to ZenDesk (CRM solution) source data. I understand there is an Content Pack available but as the contents pack's visuals are predefined I will need to connect to the source data (via Get Data) and produce custom visuals. I see there is a ZenDesk 'Get Data' option.
2) Connect to 8*8 (CRM solution) source data. I will be looking to create a report/dashboard with custom visuals. Has anyone connected to 8*8 source data before, and how?
3) Connections to both ZenDesk and 8*8 will need to be real-time. I understand 'Direct Query' can only connect to a single datasource at a time so I expect to connect to each source per report. Can I create a dashboard combining the ZenDesk and 8*8 reports and have visuals from both in a single dashboard?
4) How can I ensure the report(s)/dashboard(s) update whenever there is a data change, or everything period of time (say 5 minutes)? Would a particular type of connection make this possible?
5) I need the dashboards to not lock. These dashboards will be shown on big screens around the office so the screens cannot lock through inactivity. Providing the pc/server showing the dashboard(s) has it's configuration to not lock then is there any reason why it would lock?
6) The dashboard(s) will need to be shown multiple big screens. Is there a limit on how many screens it can be shown on at any one time?
Any there any question I need to be asking on the requirements received to understand if the above is possible.
Thanks in advance.