Hi,
We use Zendesk as a support tool for our customers. They can create tickets with questions about our different products.
In order for them to specify for which product they want to submit a ticket, we have defined form types. One form for each product.
When we import our Zendesk data into PowerBI, this form type information is not imported. All fields are available, except the form type information.
Is this a known issue? Did I miss a setting somewhere ?
Can anyone help me ?
Thanks,
Pamela
