Hi,
I believe I have installed an Enterprise Gateway on a dedicated server, however I am unable to see it when I attempt to add data sources to the gateway. Below are screenshots showing what the current status is.
1) I log onto the server that has the Enterprise Gateway (EG) installed. I lon in using an Windows user that has Adminstration privileges on the Server. I attempt to install an EG (I know there is one already installed) using the 'PowerBIGatewayInstall' application and I receive the following message.
2) I then execute the 'EnterpriseGatewayConfigurator', thinking okay if a EG is installed then maybe I need to configure it. The below screenshots is what I see.
I then check to see if the EG service is running. Yes it was, and for good measure, I stopped an restarted it. See below for confirmation.
At this point I think all is in good order so I go to the Power BI Service (PowerBI.com), from with the same Server and sign-in using the same Windows user I signed into the Server with (it has to be the same user anyway as you sign into Windows using one account and then log on to Power BI Service using another account).
Once in the Power BI Service I click on the COG and select 'Manage gateways'. It is at this point I'm expecting to see the EG installed and present. Instead, I receive notification that 'You don't have any data gateways'. See below for screenshot.
Am I missing something here? Should I be expecting to see a Enterprise Gateway installed and present for my to add/assign my datasource against? Are there extra steps I need to take?
Please help as this is an urgent matter.
Thanks in advance.