Hello,
I am trying to set up a gateway.
I downloaded the software, selected "personal gateway" and followed the steps to launch it. I am not an Admin. Then, I went on app.powerbi.com and clicked on "Manage Gateways". This was the message:
So, it recognises the gateway, but it doesn't show up on the "Manage gateways" area.
As you can see, it cannot refresh becasue the credentials are invalid. So, I clicked on "edit credentials" and "sign in". This was the result:
So, I clicked on the Gateway software icon. But there was nowhere to edit anything:
So, then I tried uninstalling Gateway and reinstalling, this time choosing the "on-premises" option. This time, the gateway appeared on the "manage gateways" area and I was able to enter credentials and all seemed fine. However, when I went to refresh it, this message appeared:
So, even though I have the new on-premises gateway up and running, it still wont refresh because the previous personnal gateway is offline. And I can't see how to remove the personal gateway because it does not show up in "manage gateways".
I would like to have the on-premesis version going forward, so would like to remove the personal gateway completely.
Sorry for the lengthy message. Any help would be very much appreciated!