I am having an issue connected my SQL DB to my Power BI Report.
I created a set of reports in Power BI Desktop and then Published the reports to powerbi.com, at that time, I also downloaded the On-premise Gateway on the server hosted the SQL DB (where i am pulling my data for the reports). I have successfully added the Gateway to my Power BI and loaded the associated SQL DB datasource, which the status shows Connected.
However, when I try and refresh my data or Schedule a Refresh, I have no luck, and I receive an error saying my data gateway (Personal Gateway) is offline or couldn't be reached....am I missing something? I thought I didn't need the Personal Gateway since I was using the On-Premise Gateway.
Also, when I go to Settings --> Datasets, my Gateway Connection and Schedule Refresh is grayed out. It tells me before I can schedule a refresh i need to install a data gateway (Personal), etc...but I have already done this with the On-Premise Gateway, as mentioned above.
I have uninstalled an reinstalled the gateway a couple times now, and still nothing.
Any thoughts or help on how to resolve this issue are greatly appreciated!