Hello,
I've been doing data analytics on the incidents for my support groups queue through exportation from ServiceNow into Excel and creating Pivot Tables. I do feel pretty comfortable and confident, but I'd like to move onto learning Power BI. The problem is that I cannot connect Power BI to my ServiceNOW URL to utilize the content pack due to my company using Signle Sign-On. I've still got a few Excel files that I exported out of SNOW and would like to know if there are any tutorials to create the reports on my own.
Is there a DIY version? Any assistance or guidance would be greatly apprecaited. Thank you.