Hi team,
I have received this error message for a scheduled refresh:
Something went wrong
Your data gateway (personal mode) is offline or couldn't be reached.
Please try again later or contact support. If you contact support, please provide these details.
Processing error: Your data gateway (personal mode) is offline or could not be reached. Ensure the gateway computer is on and you are logged on to it during the scheduled refresh period.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: b75505a2-bd29-4ed3-b382-f7a093473c35
Request ID: 10872917-834e-dbc5-9277-eb6ee94adb04
Time: 2018-11-19 11:48:29Z
This report uses TWO sources:
1. Direct connection with Salesforce Objects;
2. An on-premise Excel file.
What do I do, please?
Thanks in advance,
Alicew