Get Data from Web not getting all data

Hi all,

I'm currently pulling a published ServiceNow report into Power BI. The report contains 107 records, of which Power BI only pulls in 72. The report that's published contains all 107 records, and using the same feature on Excel also pulls in 72. Is there any reason why it pulls in less records? I've got no idea why it's doing it. I've also copied and pasted the data into an Excel table and shows the correct amount of records. Though it does appear to show new records from the report, it's just missing 35 for some reason.

Can anyone advise?

Thanks,

Tom