Hi
I have a problem with the Enterprise Gateway.
Situation:
Some time ago the gateway was installed on the same server as the SQL Server (2014). The gateway was configured with a service account named svc_powerbi_dev. Everything worked fine but we went into production with the setup and wanted to change the service account used for the gateway.
As I can’t find out where to do that I have now done this instead:
- Uninstalled the gateway
- Removed the gateway from powerbi.com
- Installed the gateway again using another account when installing and signing into powerbi.com
- configured data sources
Result is that when I upload new reports to powerbi.com that connects to a tabular cube (live connection) everything works fine, until I force a refresh or wait for the automatic refresh (usually after an hour).
When I check the log I find this:
[…]data source=dbserver\ssas;initial catalog=Test;cube=Test;sspropinitappname=PowerBI;effectiveusername=svc_powerbi_dev@[my domain];connect timeout=60:[Windows] Encrypted Credential information omitted</pi>][…]
And
[…][1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException: Substituted: AdomdErrorResponseException:<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred: The user name or password is incorrect.[…]
The svc_powerbi_dev user has been deleted from the AD. I have even tried to create a new account with the same name with no luck.
So… the question is how I tell power BI to stop using this old account.
Hope someone can give me a hint
Thx
Nicolaj