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Operation Has Timed Out

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Hi ,

 

I have published a report onto power Bi that is created from a SQL database. However every time I try to refresh the data I am getting an error message the latest of which is that the operation has timed out. I get the same message when I scedule the report to run.

 

We have a gateway that is connected and a data source that is also showing as connected

 

altough the data source type does not show in the error box below ...

 

Can someone please help... I have been trying to get this to refresh through power bi for weeks.

 

Many Thanks

 

 

Last refresh failed: Thu Jan 05 2017 13:01:34 GMT+0000 (GMT Standard Time)
There was an error when processing the data in the dataset.
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Data source type: 
Processing error:The operation has timed out.
Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: 
Request ID: 
Time: 

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