I am having trouble installing the On-premises Gateway on Windows Server 2008 SP2 and Framework 4.5. I am running the installation as Admin, but getting a generic error message.
The failure message from the error log is below. All searches for EgwComponents failues have just talked about running as Admin. Any ideas would be greatly appreciated.
. . . MSI (s) (7C:E8) [13:58:12:928]: Note: 1: 1708 MSI (s) (7C:E8) [13:58:12:928]: Product: EgwComponents -- Installation failed. MSI (s) (7C:E8) [13:58:12:928]: Windows Installer installed the product. Product Name: EgwComponents. Product Version: 1.15.6170.1. Product Language: 1033. Installation success or error status: 1603. MSI (s) (7C:E8) [13:58:12:931]: Deferring clean up of packages/files, if any exist MSI (s) (7C:E8) [13:58:12:931]: MainEngineThread is returning 1603 MSI (s) (7C:88) [13:58:12:931]: RESTART MANAGER: Session closed. MSI (s) (7C:88) [13:58:12:931]: No System Restore sequence number for this installation. === Logging stopped: 1/10/2017 13:58:12 === MSI (s) (7C:88) [13:58:12:932]: User policy value 'DisableRollback' is 0 MSI (s) (7C:88) [13:58:12:932]: Machine policy value 'DisableRollback' is 0 MSI (s) (7C:88) [13:58:12:932]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (7C:88) [13:58:12:932]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (7C:88) [13:58:12:933]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (7C:88) [13:58:12:933]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (7C:88) [13:58:12:933]: Restoring environment variables MSI (s) (7C:88) [13:58:12:935]: Destroying RemoteAPI object. MSI (s) (7C:A4) [13:58:12:935]: Custom Action Manager thread ending. MSI (c) (70:E0) [13:58:12:938]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (70:E0) [13:58:12:938]: MainEngineThread is returning 1603