Quantcast
Channel: Power Query topics
Viewing all articles
Browse latest Browse all 31238

Error: We couldn't refresh because your data gateway (Power BI – personal) is offline

$
0
0

We get this error on several reports, despite having no personal gateways configured on our subscription.

But with all but two reports/datasets we can change which gateway connection to use - as we do have an active On Premise data gateway. 

On the two last reports however, the option to use the configured data gateway is greyed out.

On Report 1 all sources used exists in the On premise gateway. We have verified that they are spelled the same way and use same case in both report and gateway.

Report 2 has 1 internal source - verified spelled same way and using same case as on the data gateway.

The other source is an Azure SQL DB - which as far as I can see in the documentation should never hit the gateway.

 

Both pc's that has been used to create these reports had data managment gateway installed, but not configured - as the corporate firewall and proxy blocks this. As the screenshot shows, there is no registred computer for the gateway.

gateway error.png

Does anyone have any suggestions on how to proceed?

I was wondering if there might be some way to view the code in the pbix file and scan for gateway references or double check the connection strings - but haven't found any so far.

 

 


Viewing all articles
Browse latest Browse all 31238

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>