Hi,
I built a dashboard with Power BI Desktop, then I uploaded it into the Power BI service part of our Office 365.
The dashboard was built based on a local excel file, that gets updated through a scheduled report. I'd like to keep it that way, but I haven't figured out how to refresh within the service, when I refreshed in the Desktop I just hit the Refresh button and that was it, but when I try that in the service, I get this message:
We couldn't refresh because your data gateway (Power BI – personal) is offline. Make sure your computer is on and the gateway is up and running.
"Make sure the computer where your gateway is installed is on and the gateway is running and the credentials are up to date.
Please try again later or contact support. If you contact support, please provide these details.
Please try again later or contact support. If you contact support, please provide these details.
Where can I find a guide or documentation on how to set this up in order for me to be able to refresh the data from the Excel file? we have the licensed version.
Thanks in advance!
Brenda