I am in the process of setting up MS Power BI for my company. We installed the On-premises Date Gateway on a Microsoft server. Since all of the data files will be coming from this server and going up to Power BI, it made the most sense to install the gateway on this server. Plus this server remains on 24/7.
If you log into the Diver server you can see that the Gateway is running properly.
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However, when I try to set up the data sets on Power BI, I receive: Error: Unable to Connect. Details: "Invalid connection credentials". At first we suspected problems with authentication, bit I confirmed with our network security that I’m using my correct ID and windows password and that I have the admin access to this server.
Here is the full error I’m getting when I try to set up my data sets:
Unable to connect: We encountered an error while trying to connect to D:\diverroot\DI_NuhoArw\Temp\PBI. Details: "Invalid connection credentials."Hide details
Activity ID: 8b3816d7-9dc0-42ec-91c3-88bc04c6443b
Request ID: 73554282-392e-6e3d-750e-0bea9276bf59
Cluster URI: https://wabi-us-north-central-redirect.analysis.windows.net
Status code: 400
Error Code: DM_GWPipeline_Gateway_InvalidConnectionCredentials
Time: Mon May 01 2017 15:18:10 GMT-0400 (Eastern Standard Time)
Version: 13.0.1700.2008
Underlying error code: -2147467259
Underlying error message: The credentials provided for the File source are invalid. (Source at d:\diverroot\di_nuhoarw\temp\pbi.)
DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259
Microsoft.Data.Mashup.CredentialError.DataSourceKind: File
Microsoft.Data.Mashup.CredentialError.DataSourcePath: D:\diverroot\DI_NuhoArw\Temp\PBI
Microsoft.Data.Mashup.CredentialError.Reason: AccessUnauthorized
Microsoft.Data.Mashup.MashupSecurityException.DataSources: [{"kind":"File","path":"D:\\diverroot\\DI_NuhoArw\\Temp\\PBI"}]
Microsoft.Data.Mashup.MashupSecurityException.Reason: AccessUnauthorized
Troubleshoot connection problems
I've been working with our internal support and have been scouring the tech support links, but everything that we have tried results in the same error or something similar.
We also tried uploading the source files to OneDrive and tried to set up the Data Source to look there, but it times out.
Can someone help withi this problem? Also, I am not a PowerBI Pro subscriber (yet) so I'm not able to create a support ticket.